Privacy Policy

This Privacy Policy describes how Erskine Co Pty Ltd (ABN 98 694 998 582, ACN 694 998 582), referred to as "we", "us", or "our", collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect and hold the following types of personal information:

• Full name, date of birth, and gender
• Contact details including email address, phone number, and postal address
• Organisation or club name and your role within it
• Details of services requested or enquiries made
• Payment and billing information
• Athletic performance data and sports-related metrics (where applicable)
• Communication records including emails and form submissions
• Website usage data including IP address, browser type, and browsing behaviour
• Any other information you voluntarily provide to us

2. How We Collect Information

We collect personal information through various means including:

• Direct interactions when you contact us via our website, email, phone, or in person
• Our website contact forms and enquiry submissions
• Service agreements, contracts, and consulting engagements
• Cookies and similar tracking technologies on our website
• Third-party sources such as referral partners or publicly available information
• Events, workshops, and seminars we host or attend

3. Purpose of Collection

We collect and use personal information for the following purposes:

• To provide, manage, and deliver our sports consulting services
• To respond to enquiries and communicate with clients
• To process payments and manage billing
• To analyse athletic performance data for consulting purposes
• To improve our services, website, and client experience
• To comply with legal obligations and regulatory requirements
• To send marketing communications (with your consent)
• To protect our legitimate business interests

4. Disclosure of Information

We may disclose your personal information to:

• Our employees, contractors, and authorised consultants who require access to perform their duties
• Professional advisers including lawyers, accountants, and auditors
• Technology service providers who assist with our website and IT systems
• Government agencies or regulatory bodies as required by law
• Third parties with your express consent

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. Data Storage and Security

Erskine Co Pty Ltd takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

• Secure storage of electronic records with appropriate access controls
• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Staff training on privacy and data protection obligations
• Secure disposal of personal information that is no longer required

6. Cookies and Website Tracking

Our website (erskinecopty.space) may use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies that are necessary for the website to function properly
• Analytics cookies that help us understand how visitors interact with our website
• Preference cookies that remember your settings and choices

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, incomplete, or outdated information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.

8. Marketing Communications

We may send you marketing communications about our services, events, and industry insights. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly to request removal from our mailing list

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services may involve working with junior athletic programs. Where we collect information relating to individuals under 18 years of age, we do so with the knowledge and consent of a parent or legal guardian.

11. Changes to This Policy

Erskine Co Pty Ltd reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Complaints

If you believe we have breached the Australian Privacy Principles or you have a complaint about our handling of your personal information, please contact us. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact Us

For privacy-related enquiries, access requests, or complaints, please contact:

Erskine Co Pty Ltd
ABN: 98 694 998 582
ACN: 694 998 582
Location: Shepparton Region, VIC 3631
Email: ceo@erskinecopty.space
Website: erskinecopty.space